Last Updated: January 24, 2026

Ready Line Equipment Rental (“Ready Line,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes (1) what information we collect, (2) how we use it, (3) how we share it, and (4) the choices and rights you may have regarding your information when you use our website, services, rentals, repairs, communications, and related offerings (collectively, the “Service”).

By accessing or using our Service, you acknowledge you have read and understood this Privacy Policy.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide directly

Name

Email address

Phone number (including mobile number)

Mailing address and billing address

Company name and/or job title (if provided)

Payment-related information necessary to complete transactions (processed by payment providers)

Information you submit in forms, requests, chat, email, or phone calls (including SMS content when you text us)

B. Information collected automatically

IP address

Browser type and device identifiers

Operating system information

Pages viewed and actions taken on our website

Approximate location inferred from IP address (not precise GPS)

C. Information from third parties (when applicable)

Service providers supporting payment processing, analytics, communications, fraud prevention, or customer support

Public information from social media if you choose to share it with us or interact with our pages

2) How We Use Your Data

We use the information we collect to:

Provide and manage rentals, repairs, maintenance, and related customer services

Communicate with you about orders, scheduling, returns, service status, and customer support

Send transactional notices (confirmations, reminders, billing/payment updates)

Improve our website, service quality, and customer experience

Prevent fraud, protect security, and enforce our policies

Comply with legal obligations and carrier requirements (including A2P messaging rules)

Send promotional or informational messages only where permitted and consistent with your preferences/consent

3) SMS Opt-In Details (SMS Communications)

If you provide your mobile phone number and opt in, Ready Line Equipment Rental may send you SMS (text) messages. Message frequency may vary.

A. SMS message types may include:

Appointment confirmations and reminders

Rental confirmations, extensions, and return notices

Repair/maintenance/service updates

Billing notices and payment reminders

Customer support communications

Occasional service-related or promotional messages

B. Opt-out instructions

You can opt out at any time by replying STOP to any message. After you opt out, you will not receive further SMS messages unless you re-opt in.

C. Help instructions

Reply HELP for assistance or contact us using the information in Section 10.

D. Message & data rates

Message and data rates may apply depending on your mobile carrier plan.

E. Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

4) Mobile Info Sharing Statement (Required)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services (such as customer service, hosting, payment processing, or communications delivery) is permitted only for operational purposes and never for those parties’ own marketing.

(This is the line most automated reviewers are hunting for.)

5) Cookies & Tracking Practices

We use cookies and similar tracking technologies to:

Enable core site functionality (e.g., page navigation, basic preferences)

Understand website usage and performance (analytics)

Improve marketing measurement and ad effectiveness (where applicable)

Managing cookies

Most browsers allow you to control cookies through settings. If you disable cookies, some features of the website may not function properly.

6) Data Security & Handling

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7) How Long We Keep Information (Retention)

We retain personal information only as long as reasonably necessary to:

Provide our services

Maintain business records

Resolve disputes

Enforce agreements

Comply with legal obligations

When information is no longer needed, we delete it or de-identify it where feasible.

8) When We Share Information

We may share information in the following circumstances:

A. Service providers (processors)

We may share information with trusted vendors that help us operate, such as:

Website hosting and analytics providers

Payment processors

Communications providers (email/SMS delivery platforms)

Customer support tools

They may access information only as needed to perform services for us and are expected to protect it.

B. Legal and safety

We may disclose information if required to comply with law, legal process, or governmental requests, or to protect rights, safety, and security.

C. Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

9) User Rights & Choices

Depending on your location and applicable laws, you may have rights to:

Request access to the personal data we hold about you

Request correction of inaccurate information

Request deletion of your information (subject to legal/recordkeeping obligations)

Object to or restrict certain processing

Opt out of marketing communications

To submit a request, contact us using the information below. We may need to verify your identity before processing certain requests.

Communication preferences

Email: Use the unsubscribe link in our emails (where provided)

SMS: Reply STOP to opt out (see Section 3)

10) Contact Us (Customer Support)

If you have questions about this Privacy Policy or your data, contact us:

Email: [email protected]

Phone: (918) 490-1881

Address: 415715 OK-9, Eufaula, OK 74432

11) Children / Age Restrictions

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

SMS communications are intended only for individuals 18 years of age or older. We do not knowingly collect or use mobile numbers for SMS messaging from individuals under 18.

12) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.